Technical Services

Technical Services

Networking & Security Services

You need your network to be fast, reliable and scalable. Networking & Security portfolio of accredited technical expertise can provide customers with the required skills to assist and support your infrastructure requirements. Whether your requirements are around infrastructure strategy, design, implementation and/ or support services, IITC will work closely with our customers to ensure that your requirements are fulfilled and delivered successfully.

Our highly skilled team of network designers and engineers which include CCIE, CCNP, CCSP, CCVPs has an impressive track record devising and implementing networking solutions for some of the Major government and private organizations in Sultanate of Oman.

What we offer?

Whatever your network support requirements we can offer customers with a service that fits. We want to ensure that your network infrastructure is stable and operates reliably. Why not let IITC remove the burden of ongoing support, maintenance and the monitoring of your network infrastructure.

IITC can offer routine configuration assistance and upgrades as an enhancement or as part of our support offering. IITC can either work with your current IT support team to enhance your support service or why not let us be your support function; this removes the need for you to have the necessary technical expertise in house. Your network should support your business requirements and our service will ensure that your network can handle the capacity of the day to day workings of an office, onsite or in a remote location 24 hours, 7 days a week.

Optimization of your network

As an enhancement to your support/ service agreement or as a consultancy service; our accredited network professionals can provide you with a network evaluation and assessment. As part of our analysis, we can audit your current environment can highlighting deviation from best practice design culminating in a report for our customers. We can also assist you with an appropriate network disaster recovery strategy which supports your business requirements.

Storage Services

Storage is now becoming an increased commodity, larger emails, larger shared files and more users. Your customer’s expectation is to get what they want quickly and without delay. Using enterprise storage definitely helps, but maintaining, administrating and ensuring you have the best available up time for your business is crucial. IITC Storage engineers will be able to support all your growing and maintenance needs.

What we offer?

  • Upgrades
  • Disaster recovery methods
  • Data migration
  • Storage infrastructure consultation

Our Skills

IITC will ensure you have full confidence with us in supporting the uptime on your enterprise storage. If you want to upgrade and reassess your infrastructure, let us help you with that too. With the combination of our break fix expertise we have you covered under one roof.

  • Certified NetApp, Oracle, HPE, Dell-EMC support engineers
  • Certified Microsoft, VMware support engineers
  • Fully trained onsite engineers

Storage tools & management

These specific OEM tools provide customers the ability to change and manage shared storage on an enterprise level. These integrated tools are user friendly mainly with a good interface, but our specialized support engineers are fully trained and here to help you ensure you get the best out of your storage no matter if you’re using EMC, HP, NetApp, Oracle and many others. Our expertise as follows:

  • Storage resource management
  • Performance management
  • SAN management
  • Event management
  • Central administrative console
  • Root cause analysis
  • Capacity management and planning
  • Design and implementation
  • Quota management
  • Reporting

Infrastructure Application services

Microsoft Consultancy and Migration Services

As a Microsoft GOLD certified partner, our experienced team of fully accredited Microsoft Consultants use a proven project methodology that will ensure you save time, reduce costs and maximize any investment in latest Microsoft Exchange, Active Directory, Office365 or Lync for your business.

Over the years, IITC have carried out many upgrades, migrations and installations of Microsoft technologies. Our technical team have significant experience with all Microsoft supported and legacy versions such as Exchange, SQL, SCCM or SCOM. Our team of fully trained Microsoft consultants can help with every aspect of your project deployment. Whether you need a full on-premise or cloud Microsoft solution or Office365 project installation, ad-hoc Active Directory assistance or skills transfer during installation and support phase, IITC are flexible and happy to work with you as and when needed.

Oracle Consultancy & Migration Services

IITC is the GOLD Partner for Oracle products. Oracle Consultancy services are available on an ad-hoc basis or for longer-term project management work for standard and E-Business suite projects. Project involvement includes the whole spectrum of Oracle products with database sizes ranging up to hundreds of megabytes.

IITC's Consultants are available to our business partners for single-day ad-hoc requirements through to long-term project management. We always aim to give our customers the most competitive commercial terms whilst providing the added security of our guaranteed technical quality and flexibility of our experienced in-house Consultants.

Datacenter Services

Data center services encompass all of the services and facility-related components or activities that support the implementation, maintenance, operation, and enhancement of a data center, which is an environment that provides processing, storage, networking, management and the distribution of data within an enterprise.

Consulting and integration services provide expertise and input to help organizations make strategic decisions and systems integrations. Technical consulting services are one specific type of service that falls under the overall consulting services umbrella. Technical consulting services provide guidance and expertise on the application of technology. This can include selecting or designing new technology, redesigning existing technology, migrating existing technology to a new environment, or integrating new technology into existing technology. Examples of technical consulting services specific to data center services might include selecting a new data center location, consolidation, virtualization, automation, redesigning data centers for cloud computing, implementing storage arrays, or incorporating offsite storage services into an existing network.

Project Management Services

Complexities in projects, lack of specialist expertise, budgetary constraints, flexibility and agility are a few increasing challenges in the complex arena of Project Management Services. IITC’s team of experienced experts offer end-to-end services. Our Project Management team can manage multiple projects simultaneously in a professional manner which are cost-effective, industry compliant and tailored around the client's needs.

Our services are flexible, and our project managers are available both on a consultative basis, or a full-time basis depending on customer requirements, budgetary constraints and timelines. Bringing in extensive experience in various verticals, our project managers and PMO team help in overcoming such challenges. Our personnel have industry recognized certifications from ITIL, PMI, PMBOK and MSP etc.

Design & Build Services

Complexities in projects, lack of specialist expertise, budgetary constraints, flexibility and agility are a few increasing challenges in the complex arena of Project Management Services. IITC’s team of experienced experts offer end-to-end services. Our Project Management team can manage multiple projects simultaneously in a professional manner which are cost-effective, industry compliant and tailored around the client's needs.

IITC certified specialists have the experience and expertise to design and build the infrastructure solution best suited to your requirements.

IITC has the facilities and resources to build and test its configurations before they are delivered to your site, making on-site installation as predictable and smooth as possible

Consolidation Services

IITC's certified specialists can analyze the topology and demography of storage and/or servers across your organization and then help plan and design a consolidated infrastructure.

The service considers such issues as total cost of ownership, availability, resilience, security, expansion, futureproofing, and management of the infrastructure.

Virtualization Services

IITC have helped companies with their virtualization strategy, infrastructure design and installation on Microsoft Hyper-V, Oracle VM & VMware platforms. IITC can help you to consolidate your physical server estate, increase site resilience, reduce heat, power and cooling costs and enhance your DR capability with server virtualization

The rapid growth and adoption of server virtualization technologies has transformed how companies manage their IT infrastructures.

Installation and Commissioning Services

IITC can supply its configurations to your site pre-built and tested where appropriate. IITC's certified specialists can then install the hardware and/or software on your site and run agreed tests to ensure that the configuration performs to both vendor and customer expectations.

Tuning and Re-Configuration Services

The tuning and re-configuration services are designed to help customers get the most from their infrastructure. As a consequence of a Health check, a specific request or as a regular service agreement, IITC's certified specialists have the experience and expertise to adjust a configuration to suit your operational needs.

Health Checks Services

The health checks give an independent view of the current state of the infrastructure. Certified specialists work with IT staff to determine such issues as storage and server integrity, software environment and network considerations.

Following the analysis, a report is delivered highlighting the areas that need attention and the remedial options available to you.

Capacity Planning Services

The capacity planning service looks at the expected growth in your requirements and evaluates the likely impact on your existing and planned infrastructure.

After analyzing anticipated data storage, application and user growth our certified specialists deliver a report identifying the current constraints and future options available to you.

Backup & Recovery Services

IITC certified specialists can plan, design, implement, manage and maintain the backup and recovery elements of your storage and server infrastructure.

Through a combination of vendor specific and multi-vendor technologies we can tailor a local or remotely managed service to suit your short term or long-term requirements.

Availability and Resilience Services

IITC's certified specialists can plan, design and deliver changes to your storage and server infrastructure that meet your requirements for availability and resilience. Following an analysis phase, technologies and services in the areas of clustering, backup & recovery and business continuity can be combined and designed to meet your business and operational needs.