IITC have been offering IT support services to organizations since 1979. With over 100 clients, including some of the country’s leading blue-chip companies, and more than four decades of experience, the IITC is the leading provider of IT Support Services in Oman.
IITC supply suitable skills to support organizations on a short, medium- or long-term basis in the following areas: Systems, Network, Database and Applications Support. We can supply the expertise you need, regardless of the scale of your request, whether you are outsourcing a simple task or an entire IT function.
Our team
Have the confidence in what we say is what we can deliver. We believe in continuous training for our employees to give you the best possible quality of service.
We have the following expertise in-house:
- Cisco Certified Engineers (CCIE, CCNP, CCVP, CCSP, CCNA, CCDA etc.)
- Microsoft Certified System Engineers (MCSA, MCSE, MCT, etc.)
- NetApp Certified Professional Engineers
- A+ Certified Engineers
- Server + Certified Engineers
- Oracle Certified Professionals (OCA, OCP, OCM)
- VMware Certified Engineers
- Citrix CCEE Certified Engineers
- Dell DCSE Certified Engineers
- Dell-EMC Certified Implementation Specialists
Managed Administration
Let us take the pressure and strain off your company by letting us help you organize, structure and grow your infrastructure. Our desktop and server support services will ensure you’re working when you want and how you want.
We have capabilities for supporting the following Software:
- Microsoft Windows
- VMware
- Microsoft Server, Hyper-V, Exchange, SQL, SCCM, SCOM
- Oracle
- Citrix
- Linux
- Apple
- Most 3rd Party Backup Utilities
Managed Services Solutions
You want to know if something goes wrong, you have backups in place, your data is secure, and you won’t be hit with unnecessary attacks by hacks, spam, adware or virus. Let IITC provide you a solution to ensure this doesn’t happen and you can carry on working without having to worry if something happens.
We can provide the following solutions so we can minimize impacts that every business can face:
- Helpdesk services
- Computer as a service
- Storage as a service
- Anti-Virus install and management
- Tape Handling and Offsite Backup
- Data encryption
- Disaster recovery
- Veeam and backup administration
- Network and Wireless Infrastructure installation and configuration
- IMAC services
- Cloud computing services
- Manpower outsourcing
- ITIL compliant Service Desk tools
- Proactive monitoring and management
- DBA Services
- End-user computing support services
Managed Remote Monitoring
How about a service where you don’t have to continually monitor your hardware and we tell you if there are any issues? With our remote monitoring software, we can ensure that you can carry on in serving your customers, while we continually serve you.
Our serviced can cover:
- HP, Oracle, NetApp, Dell-EMC, etc.
- All major hardware and power faults
- Ability to show you hard drive and memory quota on your servers and desktops