IITC have been offering IT support services to organizations since 1979. With over 100 clients, including some of the country’s leading blue-chip companies, and more than four decades of experience, the IITC is the leading provider of IT Support Services in Oman.
IITC’s Maintenance service is a wide-ranging portfolio of support that's rapid, responsive, reliable and affordable
To maintain your systems at peak performance, IITC provides both preventive maintenance and diagnostic/repair services and they can scale these up or down according to the requirements of your organization. The operations supported span the whole spectrum of business from servers, storages, data centers and from critical global networks to single-site or departmental systems.
Hardware
Our professional service provides best in class service and support for all our customers with expertise in over OEM server and storage equipment including Dell-EMC, Cisco, HPE, Netapp, Sun / Oracle, Supermicro, StorageTek and much more. With Level 2 and Level 3 expert engineers IITC can guarantee 4 hour responses in all major cities in across the Sultanate.
IITC shall look after your systems and infrastructure by:
- Fully trained, certified and reliable onsite engineers
- Remote technical support for you or your customers
- IMAC services to help grow your infrastructure
Service
No matter the time, we will be there to answer your request and handle it accordingly. There is no other service provider you would want to choose for:
- 24/7 Call Support
- Well-structured escalation points
- NBD, 8-5 and 24x7 SLAs
Decommissioning
It has now become easier to refresh your desktops and servers every 5 years than to upgrade the memory or CPU, but when you remove your systems from your site is the data secure and not going to be leaked to the outside world? Do you have the expertise to decommission the systems?
- Zeroing all hard disks
- Supply a certificate of data or hard drive destruction